Refund policy

ALL SALES ARE FINAL No refunds/exchanges whatsoever.

DAMAGED AND/OR WRONG/MISSING ITEMS
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can rectify the issue. 

BALLOON DISCLAIMER
Piccolo Parties uses only the best quality balloons. However, due to the fragile nature of our balloon products, Piccolo Parties will not be held responsible for the condition of such items after they have been delivered/picked up/installed in good condition. This includes, but is not limited to: damage, leakage, bursts, improperly handled/transported/stored items, exposure to heat or cool temperatures, exposure to outdoor elements, sharp edged items, etc. Colours may differ online due to filters and edits. Please refer to the Balloon Care Tips to maximize float time. Burst/popped balloons may be replaced at buyers expense.

For any questions,concerns or compliments, you can contact us at hello@piccoloparties.com.